Add a Slack notification channel from Settings → Notification Channels. Click "Add to Slack" to authorize the Oakallow Slack app in your workspace and pick a channel — we fill the webhook URL in for you. Manual paste is also supported if you would rather create your own incoming webhook in Slack.
- Approval requested when an agent's action needs review
- Approval granted or denied when a decision is recorded
- Approval expired when a request times out without a decision
Each card shows the tool name, a short PII-scrubbed reason, and an oakallow reference id (REF-XXXXXXXX-XXXX). We never send tool parameters, customer data, or other identifying details to Slack.
This is alerting only. Approval decisions are made exclusively in the Oakallow mobile app with enforced multi-factor authentication. Slack delivers the alert; the mobile app handles the decision. This separation keeps your audit trail intact and ensures every decision is signed by a verified, authorized approver — never by someone who happens to have access to a Slack channel.
You can scope each Slack channel to fire team-wide (every approval), only when Level 1 approvers are being asked, or only when Level 2 approvers are being asked. The Slack app requests the incoming-webhook scope only — it cannot read messages, send DMs, or access workspace data.