How oakallow handles your data, the vendors we rely on, what we commit to today, and what we're working toward. Everything on this page reflects what we ship. We'd rather under-promise here than write something we can't back up.
All of our application data lives on Cloudflare's infrastructure (Workers, D1, KV, R2). That includes your account record, permission rules, API key hashes, audit log, approval history, and support attachments. Cloudflare encrypts data at rest by default and runs the network we serve our traffic from.
Payment processing, push delivery, and email delivery route through a small set of specialist vendors listed below. We never hand your full API keys or your account password to any third party. Keys are stored as SHA-256 hashes and we don't use passwords at all.
These are the third-party services that touch customer data in some way. Each entry says what they do for us and what is shared.
Compute, storage, networking. Workers run the application code, D1 stores account and permission data, KV caches auth lookups, R2 stores support attachments and blog media, Turnstile blocks bot traffic on the sign-in page.
Web credit-pack purchases. Stripe Checkout handles the payment, Stripe Webhooks notify us when a charge succeeds so we can credit your account.
In-app credit purchases on iOS. Apple handles the payment; we verify the signed receipt to credit your account.
In-app credit purchases on Android. Google handles the payment; we verify the purchase token to credit your account.
Transactional email delivery (sign-in codes, approval notifications, billing receipts) and inbound email handling for support replies.
Delivers push notifications to the iOS app (approval requests, security alerts).
Delivers push notifications to the Android app (approval requests, security alerts).
Email support@oakallow.io from the address on your account and we'll delete it. API keys, passkeys, and recovery codes are revoked immediately; personal data is removed within 30 days. Billing records may be retained where required by law.
We don't carry a formal SOC 2, ISO 27001, or HIPAA attestation today. We've built the controls described on the Security page, and a formal attestation is on the roadmap.
If your procurement process needs an attestation today, please reach out at security@oakallow.io. We'll walk through our current controls and our timeline.